Collections Agent
Collections Agent Job Details
Reference No:BP-2007
Location:Southampton, Hampshire
Salary:£19000 - £26000 Per Annum
Job Type:Permanent
Contact

Ben Pearce
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Do you have a friendly and approachable manner and experience in a customer service or collections role?
We are working with a growing collections business, based in Southampton, to find a Collections Agent to join their collaborative team. There is a lot of potential for progression in this organisation as it continues to grow!
Reporting to the Team Leader you will be responsible for:
- Calling customers to agree payments
- Setting up payment plans
- Taking inbound calls to answer queries and take payments
- Sending out legal letters and raising cases to legal teams
- Conducting research on businesses to collect payments
What you will need:
- A background in customer service, collections and/or credit control – you are confident on the phone and happy to speak to people
- Experience in a similar role such as: Collections Agent / Recoveries Agent / Credit Control Clerk / Debt Collection Agent / Customer Service Representative / Customer Support
- A friendly and approachable attitude
- Competency with IT systems
What you will get:
- 25 days holiday + bank holidays, rising to 30 days after 2 years
- Your birthday off
- Private healthcare
- Team incentives and events
- Bonus scheme
- Study support
If you would like to find out more about this role, please apply with your CV or LinkedIn PDF. We look forward to hearing from you!
We take your application seriously and WE RESPOND TO EVERY APPLICATION…because getting a job is hard enough.
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