Collections Agent Job Details

Reference No:DJ-1143-1

Location:Eastleigh, Hampshire

Salary:£17000 - £20000 Per Annum

Job Type:Permanent

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Daniel James

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A Collections Agent is required for a growing firm who have a national presence across the UK, based remotely and from their head office in Eastleigh. The role offers 2-3 days remote working, full AAT study support / training, flexible working hours as well as a competitive benefits package. This fantastic company have demonstrated year on year growth, offering a wide portfolio of business services which has subsequently led to the finance team expanding. This role is not sat within a call centre and requires someone who has a passion for excellent customer service. The Collections Agent will be part of a team of 4, working closely with customers to ensure outstanding monies is collected from the increasing customer base.
Reporting to the Finance Supervisor, you will be responsible for:

• Partake with outbound / inbound calls to recover outstanding debts
• Taking payments over phone and email
• Customer-focused, discussing options to clear outstanding debt
• Setting up appropriate payment plans when required
• Tracking and entering information into the internal database
• Set up / update / maintain customer accounts

What you will need:

• Experience in job roles such as; Credit Controller / Sales Ledger Clerk / Debt Collection Agent / Recoveries Clerk / Collections / Collector /  Collateral Controller / Accounts Receivables Clerk / AR Clerk / AR Administrator / Finance Administrator / Customer service
• Strong communication skills
• Confidence to deal with customers via phone and email

 
What you will get:

• Private health insurance
• Flexible working hours
• 2-3 days remote
• AAT study support
• 25 + 8 days bank holiday
• Life assurance
• 5% employer contribution
• Onsite parking
• Childcare vouchers
• Development and training

 
If you would like to find out more, please apply with your CV or LinkedIn PDF. We look forward to hearing from you!
 
We take your application seriously and WE RESPOND TO EVERY APPLICATION…because getting a job is hard enough.
 
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