Collections Agent
Collections Agent Job Details
Reference No:DJ-1143-1
Location:Eastleigh, Hampshire
Salary:£17000 - £20000 Per Annum
Job Type:Permanent
Contact
Daniel James
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A Collections Agent is required for a growing firm who have a national presence across the UK, based remotely and from their head office in Eastleigh. The role offers 2-3 days remote working, full AAT study support / training, flexible working hours as well as a competitive benefits package. This fantastic company have demonstrated year on year growth, offering a wide portfolio of business services which has subsequently led to the finance team expanding. This role is not sat within a call centre and requires someone who has a passion for excellent customer service. The Collections Agent will be part of a team of 4, working closely with customers to ensure outstanding monies is collected from the increasing customer base.
Reporting to the Finance Supervisor, you will be responsible for:
- Partake with outbound / inbound calls to recover outstanding debts
- Taking payments over phone and email
- Customer-focused, discussing options to clear outstanding debt
- Setting up appropriate payment plans when required
- Tracking and entering information into the internal database
- Set up / update / maintain customer accounts
What you will need:
- Experience in job roles such as; Credit Controller / Sales Ledger Clerk / Debt Collection Agent / Recoveries Clerk / Collections / Collector / Collateral Controller / Accounts Receivables Clerk / AR Clerk / AR Administrator / Finance Administrator / Customer service
- Strong communication skills
- Confidence to deal with customers via phone and email
What you will get:
- Private health insurance
- Flexible working hours
- 2-3 days remote
- AAT study support
- 25 + 8 days bank holiday
- Life assurance
- 5% employer contribution
- Onsite parking
- Childcare vouchers
- Development and training
If you would like to find out more, please apply with your CV or LinkedIn PDF. We look forward to hearing from you!
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