Credit Manager Job Details
This award-winning and expanding not-for-profit organisation is looking for a Credit & Revenue Assurance Manager to join them on a permanent basis. Having recently teamed up on a joint venture, this organisation is pathing the way for others and truly leading in their field. Based in Portsmouth, the Credit & Revenue Assurance Manager will get many benefits including hybrid working, company bonus, and a competitive pension package.
As Credit & Revenue Assurance Manager your day-to-day will be varied. This is a truly value add role, improving the debt function, supervising a small teams, monitoring performance and taking steps to improve efficiencies.
Reporting to the Chief Customer Officer you will be responsible for:
- Supervising the Debt & Affordability function, driving efficiency and performance with focus on future development
- Managing and maintaining revenue assurance business processes and policies, including the testing of new functionality
- Ensure financial controls are adhered to by maintaining and reviewing system controls, performing daily, monthly, and annual financial reconciliations and participating in annual audits across the revenue chain
- Preparing monthly finance reports
- Performance management of internal teams and third-party partners through use of monthly and quarterly KPI reporting and data analysis
- Analysing and interpretating detailed credit risk data at a portfolio level and producing high-quality reports and presentations, meeting tight deadlines with the ability to manage multiple large and complex project structures at the same time
- Annually reviewing, improving and maintaining the credit policy. Supporting the development of the department’s operating model, ensuring optimal, efficient, and best practice delivery and performance
- Developing and manage key relationships internally, with third-party providers and other stakeholders
- Participating in operational meetings and providing training across the organisation where required
- Providing overviews to senior management on existing and upcoming projects
What you will need:
- Demonstratable experience of process improvement
- Proven knowledge and experience in financial analysis, financial controls, reporting, and accounting processes.
- Demonstrated experience in audit controls and business planning
- Confident communicator with an ability to build relationships with stakeholders at all levels
- Team leadership experience
- Solid experience of analysing large volumes of data – especially in the revenue and billing sector
- Ability to identify potential revenue leakage points and the ability to develop and implement controls to address and resolve these leakage points.
- Working in positions such as Revenue Assurance Manager / Credit Manager / Credit Analyst / Credit Leader / Head of Collections
What you will get:
- Flexible hybrid working
- Flexible working hours
- Pension with up to 10% employer contribution
- Free on-site parking
- Supportive culture
- 26 days annual leave + bank holidays
- Varied role with opportunity to make a real impact
If you would like to find out more, please apply with your CV or LinkedIn PDF. We look forward to hearing from you!
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